Expert profile: Jens Klemann

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[ ID = 1720 ]	Jens Klemann
Name	Klemann, Jens
Job Title	Managing Partner
Organisation	Strateco GmbH & Co. KG
Address	Kaiser-Friedrich-Promenade 45
Postal Code	D-61348
City	Bad Homburg
Country	Germany
Phone	+ 49-6172-9959-500
Fax	+ 49-6172-9959-599
Mobile	+
Email	jens.klemann_(on)_strateco.de [@ replaced for spam protection]
Organisation URL	http://www.strateco.de
Personal URL
Membership	VOICE Community (Founder); Initiative VOICE BUSINESS (Founder); Callcenter-Stammtisch
Languages	English german
Specialism	Call Center Management Contact Center Strategy Contact Centre Management Customer Care Customer Relationship Management Services Market Research
Photograph	Description or CV
Update your profile	Last update: 2008-08-29 11:03:53 #!/usr/bin/ksh # cntr.cgi -- # version 0 DOC=$DOCUMENT_ROOT$DOCUMENT_URI VSTART=28-08-2008 WRONGLOG=${DOCUMENT_ROOT}/cntr.txt echo Content-type:text/html echo case $DOC in *experts*) CDIR=${DOCUMENT_ROOT}/cntex ;; *orgs*) CDIR=${DOCUMENT_ROOT}/cntor ;; *) WRONG=yes ;; esac CFILE=${DOC##*/} case ${CFILE} in [0-9][0-9][0-9][0-9].html) WRONG=no ;; *) WRONG=yes ;; esac [ $WRONG = yes ] && { echo "$(date) $REMOTE_ADDR ${DOC}" >> $WRONGLOG exit } CCNT=${CDIR}/${CFILE%.html}.txt CLCK=${CDIR}/${CFILE%.html}.lck [ -s $CCNT ] && COUNT=$(head -1 $CCNT) COUNT=$(( ${COUNT:-0} + 1 )) [ -f $CLCK ] || { touch $CLCK echo $COUNT > $CCNT rm -f $CLCK } echo "  Visits since $VSTART: $COUNT"