Expert profile: Jens Klemann

[ ID = 1720 ] Jens Klemann 
Name Klemann, Jens
Job Title Managing Partner 
Organisation Strateco GmbH & Co. KG 
Address Kaiser-Friedrich-Promenade 45 
Postal Code D-61348 
City Bad Homburg 
Country Germany 
Phone + 49-6172-9959-500
Fax + 49-6172-9959-599
Email jens.klemann_(on)_strateco.de [@ replaced for spam protection]
Organisation URL http://www.strateco.de 
Personal URL  
Membership VOICE Community (Founder); Initiative VOICE BUSINESS (Founder); Callcenter-Stammtisch 
LanguagesEnglish german
Specialism Call Center Management
Contact Center Strategy
Contact Centre Management
Customer Care
Customer Relationship Management Services
Market Research 
PhotographDescription or CV
Author of the Market Studies "Voice Applications put to the test" (Status Quo 
of Speech-Technology in german speaking markets) and "Contact Center-Trends" 
(annual publication regarding the german speaking contact center market - 
www.cc-trends.de); Founder of the "German Voice Award" (www.voiceaward.de); 
Also involved as Consultant/Senior Specialist in many Contact Center and CRM 

Update your profile Last update: 2008-08-29 11:03:53   Visits since 28-08-2008: 3294


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