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| [ ID = 1720 ] | Jens Klemann |
|---|---|
| Name | Klemann, Jens |
| Job Title | Managing Partner |
| Organisation | Strateco GmbH & Co. KG |
| Address | Kaiser-Friedrich-Promenade 45 |
| Postal Code | D-61348 |
| City | Bad Homburg |
| Country | Germany |
| Phone | + 49-6172-9959-500 |
| Fax | + 49-6172-9959-599 |
| Mobile | + |
| jens.klemann_(on)_strateco.de [@ replaced for spam protection] | |
| Organisation URL | http://www.strateco.de |
| Personal URL | |
| Membership | VOICE Community (Founder); Initiative VOICE BUSINESS (Founder); Callcenter-Stammtisch |
| Languages | English german |
| Specialism | Call Center Management
Contact Center Strategy Contact Centre Management Customer Care Customer Relationship Management Services Market Research |
| Photograph | Description or CV |
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Author of the Market Studies "Voice Applications put to the test" (Status Quo of Speech-Technology in german speaking markets) and "Contact Center-Trends" (annual publication regarding the german speaking contact center market - www.cc-trends.de); Founder of the "German Voice Award" (www.voiceaward.de); Also involved as Consultant/Senior Specialist in many Contact Center and CRM projects. |
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Last update: 2008-08-29 11:03:53 Visits since 28-08-2008: 2261 |