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Expert profile: BA. Carlos Caballero
| [ ID = 1815 ] | BA. Carlos Caballero |
|---|---|
| Name | Caballero, BA. Carlos |
| Job Title | Service Management Specialist |
| Organisation | Telefónica Data |
| Address | C/ Beatriz de Bobadilla, 18 |
| Postal Code | 28040 |
| City | Madrid |
| Country | Spain |
| Phone | + (+34)91 456 76 00 |
| Fax | + |
| Mobile | + |
| ccaballero_(on)_t-online.de [@ replaced for spam protection] | |
| Organisation URL | http://www.telefonica-data.es |
| Personal URL | |
| Membership | ACL AI2 - AUI |
| Languages | English Spanish, French, German |
| Specialism | Call Center Automation
Call Center Management Call Center Metrics Call center simulation Channel Management Customer Relationship Management Services Customer Satisfaction in the Call Center e-Business e-Support Internet Enabled Support Knowledge Management Service Level Agreements (SLAs) |
| Photograph | Description or CV |
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Last update: 2004-10-03 19:24:19 Visits since 28-08-2008: 2602 |