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Expert profile: Mr Chris Sturgeon
| [ ID = 2017 ] | Mr Chris Sturgeon |
|---|---|
| Name | Sturgeon, Mr Chris |
| Job Title | Director |
| Organisation | Read Consulting Group |
| Address | P O Box 14539 |
| Postal Code | 6001 |
| City | Wellington |
| Country | New Zealand (Aotearoa) |
| Phone | +64 04 384 7533 |
| Fax | + |
| Mobile | +64 275528590 |
| enquiries_(on)_readconsulting.co.nz [@ replaced for spam protection] | |
| Organisation URL | http://www.readconsulting.co.nz |
| Personal URL | |
| Membership | |
| Languages | English Italian |
| Specialism | ACDs
Call Center Automation Call Center Management Call Center Metrics Call center simulation Call Center Telephone Switching Callcenter Tuning Channel Management Computer Telephony Integration Contact Center Builds Contact Center Optimisation Contact Center Strategy Contact Centre Management Cost Management Control CTI (selection and application design) Customer Care Customer Care Process Customer Relationship Management Services Customer Satisfaction in the Call Center Cutting Edge Customer Service e-Business Interactive Voice Response (IVR) Technology Implementation Telecommunications Telemarketing Telephony Text-to-Speech Text-to-Speech in Telephony Voice of Customer VoIP Workforce Management |
| Photograph | Description or CV |
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Last update: 2006-06-20 03:29:52 [an error occurred while processing this directive] |