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Expert profile: Mr Chris Sturgeon

[ ID = 2017 ] Mr Chris Sturgeon 
Name Sturgeon, Mr Chris
Job Title Director 
Organisation Read Consulting Group 
Address P O Box 14539 
Postal Code 6001 
City Wellington 
Country New Zealand (Aotearoa) 
Phone +64 04 384 7533
Fax
Mobile +64 275528590
Email enquiries_(on)_readconsulting.co.nz [@ replaced for spam protection]
Organisation URL http://www.readconsulting.co.nz 
Personal URL  
Membership  
LanguagesEnglish Italian
Specialism ACDs
Call Center Automation
Call Center Management
Call Center Metrics
Call center simulation
Call Center Telephone Switching
Callcenter Tuning
Channel Management
Computer Telephony Integration
Contact Center Builds
Contact Center Optimisation
Contact Center Strategy
Contact Centre Management
Cost Management Control
CTI (selection and application design)
Customer Care
Customer Care Process
Customer Relationship Management Services
Customer Satisfaction in the Call Center
Cutting Edge Customer Service
e-Business
Interactive Voice Response (IVR)
Technology Implementation
Telecommunications
Telemarketing
Telephony
Text-to-Speech
Text-to-Speech in Telephony
Voice of Customer
VoIP
Workforce Management 
PhotographDescription or CV

Update your profile Last update: 2006-06-20 03:29:52   Visits since 28-08-2008: 2554

 

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