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Organisation profile: Help Desk Institute
| [ ID = 0020 ] | Help Desk Institute |
|---|---|
| Organisation name | Help Desk Institute |
| Short name or acronym | Help Desk Institute |
| Organisation type | Center |
| Activity type | Call centers |
| Address | 5475 Tech Center Drive Suite 210 |
| Postal Code | 80919 |
| City | Colorado Spring, CO |
| Country | United States |
| Phone | + +1 719 286 0174 |
| Fax | + +1 719 286 0184 |
| support_(on)_helpdeskinst.com | |
| Organisation URL | http://www.helpdeskinst.com |
| Logo | Description |
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Help Desk Institute (HDI) is a member centric organization, focusing on the needs of internal and external support organizations and the vendors who support them. HDI's mission is to set the standards, establish certification and training programs, provide access to industry resources, and to encourage member collaboration. |
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Last update: 2002-04-10 12:32:58 #!/usr/bin/ksh # cntr.cgi -- # version 0 DOC=$DOCUMENT_ROOT$DOCUMENT_URI VSTART=28-08-2008 WRONGLOG=${DOCUMENT_ROOT}/cntr.txt echo Content-type:text/html echo case $DOC in *experts*) CDIR=${DOCUMENT_ROOT}/cntex ;; *orgs*) CDIR=${DOCUMENT_ROOT}/cntor ;; *) WRONG=yes ;; esac CFILE=${DOC##*/} case ${CFILE} in [0-9][0-9][0-9][0-9].html) WRONG=no ;; *) WRONG=yes ;; esac [ $WRONG = yes ] && { echo "$(date) $REMOTE_ADDR ${DOC}" >> $WRONGLOG exit } CCNT=${CDIR}/${CFILE%.html}.txt CLCK=${CDIR}/${CFILE%.html}.lck [ -s $CCNT ] && COUNT=$(head -1 $CCNT) COUNT=$(( ${COUNT:-0} + 1 )) [ -f $CLCK ] || { touch $CLCK echo $COUNT > $CCNT rm -f $CLCK } echo " Visits since $VSTART: $COUNT" |