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[ ID = 0041 ] | Merchants Ltd |
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Organisation name | Merchants Ltd |
Short name or acronym | Merchants Ltd |
Organisation type | Company |
Activity type | Call centers |
Address | Soutgate House, 449/499 Midsummer Boulevard |
Postal Code | MK9 3BN |
City | Milton Keynes, Bucks |
Country | United Kingdom |
Phone | + +44 1908 23 23 23 |
Fax | + +44 1908 24 24 44 |
info_(on)_merchants.co.uk | |
Organisation URL | http://www.merchants.co.uk |
Logo | Description |
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For three years Merchants have published an International Call Centre Benchmarking Report to provide the facts, figures and opinions from within the industry for the industry. The survey information was given in confidence and is therefore very revealing. The results of the survey, contained in the 1999 Report, will enable you to measure and compare the performance of your call centre against the industry as a whole, your industry sector and your global region. |
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Last update: 2002-04-10 12:32:58 #!/usr/bin/ksh # cntr.cgi -- # version 0 DOC=$DOCUMENT_ROOT$DOCUMENT_URI VSTART=28-08-2008 WRONGLOG=${DOCUMENT_ROOT}/cntr.txt echo Content-type:text/html echo case $DOC in *experts*) CDIR=${DOCUMENT_ROOT}/cntex ;; *orgs*) CDIR=${DOCUMENT_ROOT}/cntor ;; *) WRONG=yes ;; esac CFILE=${DOC##*/} case ${CFILE} in [0-9][0-9][0-9][0-9].html) WRONG=no ;; *) WRONG=yes ;; esac [ $WRONG = yes ] && { echo "$(date) $REMOTE_ADDR ${DOC}" >> $WRONGLOG exit } CCNT=${CDIR}/${CFILE%.html}.txt CLCK=${CDIR}/${CFILE%.html}.lck [ -s $CCNT ] && COUNT=$(head -1 $CCNT) COUNT=$(( ${COUNT:-0} + 1 )) [ -f $CLCK ] || { touch $CLCK echo $COUNT > $CCNT rm -f $CLCK } echo " Visits since $VSTART: $COUNT" |