Organisation profile: CallCenter Technology

[ ID = 0083 ] CallCenter Technology 
Organisation nameCallCenter Technology 
Short name or acronymCallCenter Technology 
Organisation typeCompany 
Activity typeCall centers 
Address 2295 Towne Lake Parkway, Suite 116-243 
Postal Code 30189 
City Woodstock, GA 
Country United States 
Phone + +1 770 924 7044
Fax + +1 770 517 1802
Email info_(on)_callcti.com 
Organisation URL http://www.callcentertechnology.com 
CallCenter Technology makes a supervisor and call center
knowledge management tool that lets users combine and view at the
desktop, multiple data sources within the call center. ACD statistics,
workforce management data, quality performance scores and other call
center data can be monitored, modified and reported in any format the
user desires. Thresholds can be set on all data to alert users of
potential problems and event status is uniquely displayed with the
call center's floor plans making it easy to spot location requiring
NameMr. Andy Bashkin 
Update this profile Last update: 2002-04-10 12:32:58 [an error occurred while processing this directive]


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