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Organisation profile: CallCenter Technology
| [ ID = 0083 ] | CallCenter Technology |
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| Organisation name | CallCenter Technology |
| Short name or acronym | CallCenter Technology |
| Organisation type | Company |
| Activity type | Call centers |
| Address | 2295 Towne Lake Parkway, Suite 116-243 |
| Postal Code | 30189 |
| City | Woodstock, GA |
| Country | United States |
| Phone | + +1 770 924 7044 |
| Fax | + +1 770 517 1802 |
| Email | info_(on)_callcti.com |
| Organisation URL | http://www.callcentertechnology.com |
| Logo | Description |
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CallCenter Technology makes a supervisor and call center
knowledge management tool that lets users combine and view at the
desktop, multiple data sources within the call center. ACD statistics,
workforce management data, quality performance scores and other call
center data can be monitored, modified and reported in any format the
user desires. Thresholds can be set on all data to alert users of
potential problems and event status is uniquely displayed with the
call center's floor plans making it easy to spot location requiring
assistance.
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| Contact |
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| Name | Mr. Andy Bashkin |
| Function | |
| Department | |
| Email | andy.bashkin_(on)_callcti.com |
| Phone | + |
| Fax | + |
Update this profile
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Last update: 2002-04-10 12:32:58
#!/usr/bin/ksh
# cntr.cgi --
# version 0
DOC=$DOCUMENT_ROOT$DOCUMENT_URI
VSTART=28-08-2008
WRONGLOG=${DOCUMENT_ROOT}/cntr.txt
echo Content-type:text/html
echo
case $DOC in
*experts*) CDIR=${DOCUMENT_ROOT}/cntex ;;
*orgs*) CDIR=${DOCUMENT_ROOT}/cntor ;;
*) WRONG=yes ;;
esac
CFILE=${DOC##*/}
case ${CFILE} in
[0-9][0-9][0-9][0-9].html) WRONG=no ;;
*) WRONG=yes ;;
esac
[ $WRONG = yes ] &&
{ echo "$(date) $REMOTE_ADDR ${DOC}" >> $WRONGLOG
exit
}
CCNT=${CDIR}/${CFILE%.html}.txt
CLCK=${CDIR}/${CFILE%.html}.lck
[ -s $CCNT ] && COUNT=$(head -1 $CCNT)
COUNT=$(( ${COUNT:-0} + 1 ))
[ -f $CLCK ] ||
{ touch $CLCK
echo $COUNT > $CCNT
rm -f $CLCK
}
echo " Visits since $VSTART: $COUNT"
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