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Organisation profile: Software Support Professionals Association - Europe


ELSNET is the European Network in Human Language Technologies (http://www.elsnet.org)
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[ ID = 1738 ] Software Support Professionals Association - Europe 
Organisation nameSoftware Support Professionals Association - Europe 
Short name or acronymSoftware Support Professionals Association - Europe 
Organisation typeAssociation 
Activity typeCall centers 
Address 15 Ashwell Road 
Postal Code Herts SG7 5DT 
City Bygrave Baldock 
Country United Kingdom 
Phone + 44 1462 490489
Fax + 44 1462 892904
Email sspae_(on)_supportgate.com 
Organisation URL http://www.supportgate.com 
LogoDescription
A ten year-old association founded by veteran service
executive, Bill Rose, SSPA represents over 8,000 service professionals
at Member companies worldwide. SSPA gives software service
professionals opportunities to share ideas, discuss developing trends
and network with their peers. Rose said, "We are pleased to announce
the beginning of a strengthened presence for the SSPA in Europe. With
the advent of globalisation, large companies expect their service
providers to grow with them, providing a consistent, ever higher level
of customer support." He continued "In the increasingly competitive
business of IT, there is no doubt that the successful companies of the
future will be those that provide world-class support to their
customers, wherever they might be around the globe." "That is why I am
sure you will want to take advantage of this opportunity to enhance
your support operations and join the SSPA Europe. The SSPA Europe is
dedicated to enhancing the roles of support professionals and serves
as a vehicle for growth for the profession of support management"
  Contact
NameMr. Michael Mellace 
Function 
Department 
Emailmmellace_(on)_supportgate.com 
Phone+ 858-674-5491
Fax+ 858-674-4971
Update this profile Last update: 2002-04-10 12:32:58 #!/usr/bin/ksh # cntr.cgi -- # version 0 DOC=$DOCUMENT_ROOT$DOCUMENT_URI VSTART=28-08-2008 WRONGLOG=${DOCUMENT_ROOT}/cntr.txt echo Content-type:text/html echo case $DOC in *experts*) CDIR=${DOCUMENT_ROOT}/cntex ;; *orgs*) CDIR=${DOCUMENT_ROOT}/cntor ;; *) WRONG=yes ;; esac CFILE=${DOC##*/} case ${CFILE} in [0-9][0-9][0-9][0-9].html) WRONG=no ;; *) WRONG=yes ;; esac [ $WRONG = yes ] && { echo "$(date) $REMOTE_ADDR ${DOC}" >> $WRONGLOG exit } CCNT=${CDIR}/${CFILE%.html}.txt CLCK=${CDIR}/${CFILE%.html}.lck [ -s $CCNT ] && COUNT=$(head -1 $CCNT) COUNT=$(( ${COUNT:-0} + 1 )) [ -f $CLCK ] || { touch $CLCK echo $COUNT > $CCNT rm -f $CLCK } echo "  Visits since $VSTART: $COUNT"

 

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