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A ten year-old association founded by veteran service
executive, Bill Rose, SSPA represents over 8,000 service professionals
at Member companies worldwide. SSPA gives software service
professionals opportunities to share ideas, discuss developing trends
and network with their peers. Rose said, "We are pleased to announce
the beginning of a strengthened presence for the SSPA in Europe. With
the advent of globalisation, large companies expect their service
providers to grow with them, providing a consistent, ever higher level
of customer support." He continued "In the increasingly competitive
business of IT, there is no doubt that the successful companies of the
future will be those that provide world-class support to their
customers, wherever they might be around the globe." "That is why I am
sure you will want to take advantage of this opportunity to enhance
your support operations and join the SSPA Europe. The SSPA Europe is
dedicated to enhancing the roles of support professionals and serves
as a vehicle for growth for the profession of support management"
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