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[ ID = 2434 ] | Applied Innovation Management |
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Organisation name | Applied Innovation Management |
Short name or acronym | Applied Innovation Management |
Organisation type | Company |
Activity type | Call centers |
Address | 46500 Fremont Blvd., Bldg. 706 |
Postal Code | 94538 |
City | Fremont, CA |
Country | United States |
Phone | + +1 510 226-2727 |
Fax | + +1 510 226-7990 |
Organisation URL | http:// |
Logo | Description |
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Applied Innovation Management's help desk product Online SupportCenter is a web-based software system for managing external product support. It's a combination of what you'd expect from classic help desk (a problem resolution engine, customer and call tracking, etc.) with a web front end. |
Contact | |
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Department | |
Phone | + |
Fax | + |
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Last update: 2002-04-10 12:32:58 #!/usr/bin/ksh # cntr.cgi -- # version 0 DOC=$DOCUMENT_ROOT$DOCUMENT_URI VSTART=28-08-2008 WRONGLOG=${DOCUMENT_ROOT}/cntr.txt echo Content-type:text/html echo case $DOC in *experts*) CDIR=${DOCUMENT_ROOT}/cntex ;; *orgs*) CDIR=${DOCUMENT_ROOT}/cntor ;; *) WRONG=yes ;; esac CFILE=${DOC##*/} case ${CFILE} in [0-9][0-9][0-9][0-9].html) WRONG=no ;; *) WRONG=yes ;; esac [ $WRONG = yes ] && { echo "$(date) $REMOTE_ADDR ${DOC}" >> $WRONGLOG exit } CCNT=${CDIR}/${CFILE%.html}.txt CLCK=${CDIR}/${CFILE%.html}.lck [ -s $CCNT ] && COUNT=$(head -1 $CCNT) COUNT=$(( ${COUNT:-0} + 1 )) [ -f $CLCK ] || { touch $CLCK echo $COUNT > $CCNT rm -f $CLCK } echo " Visits since $VSTART: $COUNT" |