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Organisation profile: Digital Software International |
| [ ID = 2538 ] | Digital Software International |
|---|---|
| Organisation name | Digital Software International |
| Short name or acronym | Digital Software International |
| Organisation type | Company |
| Activity type | Call centers |
| Address | 101 State Place, Suite K |
| Postal Code | 92029 |
| City | Escondido, CA |
| Country | United States |
| Phone | + +1 760 741-8800 |
| Fax | + +1 760 741-2693 |
| Organisation URL | http:// |
| Logo | Description |
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Centergy Scriptbook allows non-programmers to create scripts for useby agents in outbound or inbound call centers. Unlimited branching,seamless interfacing to foreign databases and programs through ODBC and OLE.The script on the agent's desk appears like a "notebook" with tabs. As theagent enters data on the script, it automatically branches to the nextcorrect scriptpage. Digital Software also has software products for monitoring agent productivity and supervision. |
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| Phone | + |
| Fax | + |
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Last update: 2002-04-10 12:32:58 #!/usr/bin/ksh # cntr.cgi -- # version 0 DOC=$DOCUMENT_ROOT$DOCUMENT_URI VSTART=28-08-2008 WRONGLOG=${DOCUMENT_ROOT}/cntr.txt echo Content-type:text/html echo case $DOC in *experts*) CDIR=${DOCUMENT_ROOT}/cntex ;; *orgs*) CDIR=${DOCUMENT_ROOT}/cntor ;; *) WRONG=yes ;; esac CFILE=${DOC##*/} case ${CFILE} in [0-9][0-9][0-9][0-9].html) WRONG=no ;; *) WRONG=yes ;; esac [ $WRONG = yes ] && { echo "$(date) $REMOTE_ADDR ${DOC}" >> $WRONGLOG exit } CCNT=${CDIR}/${CFILE%.html}.txt CLCK=${CDIR}/${CFILE%.html}.lck [ -s $CCNT ] && COUNT=$(head -1 $CCNT) COUNT=$(( ${COUNT:-0} + 1 )) [ -f $CLCK ] || { touch $CLCK echo $COUNT > $CCNT rm -f $CLCK } echo " Visits since $VSTART: $COUNT" |