Elsnet
 


Organisation profile: Call Centre Association (CCA)

[ ID = 2773 ] Call Centre Association (CCA) 
Organisation nameCall Centre Association (CCA) 
Short name or acronymCall Centre Association (CCA) 
Organisation typeAssociation 
Activity typeCall centers 
Address  
Postal Code  
City  
Country Hong Kong 
Phone + +852 2788 6011
Fax + +852 2788 6056
Email ccainfo_(on)_hkcca.com 
Organisation URL http://www.hkcca.com 
LogoDescription
"Background of Call Centre Association" Call Centre
Association (CCA) was formed by a group of call centre users in
September 1999. The association has a mission to help local
organisations in improving their customer service by deploying the
best management practices and latest technologies. It aims to promote
excellence in three main areas: Process Improvement, People Management
and Technology.
"Objective" Call Centre Association (CCA) is a non-profit organisation
representation the entire on-line customer service and interaction in
Hong Kong. We invite all companies and organisations that engage in
on-line customer interaction to join the association for promoting the
well being of the industry.
"Mission" We are committed to improve customer satisfaction by
supporting members in continuous quality improvement and productivity
growth of customer service and interaction centre operations.
  Contact
Name  
Function 
Department 
Email 
Phone
Fax
Update this profile Last update: 2002-04-10 12:32:58 [an error occurred while processing this directive]

 

Browse and Search the Directories of Language and Speech Technology (LST) Experts and Organisations
The Directories
Some statistics
FAQ
Browse in alphabetical order Browse in alphabetical order (in frame) Browse by country Browse by ID number Add your profile Select directory to search Search directories for keywords and phrases (use ~ for space within keys; most word-initial regular expressions can be used; no slashes or backslashes)
Directory of Experts in LST browse browse browse browse add expert



Directory of LST R&D Organisations browse browse browse browse add organisation

Directory of Call and Contact Centers, now including translation and localisation browse browse browse browse

 

[print/pda] [no frame] [navigation table] [navigation frame]     Page generated 17-11-2015 by Steven Krauwer Disclaimer / Contact ELSNET