Organisation profile: MCI

[ ID = 3548 ] MCI 
Organisation nameMCI 
Short name or acronymMCI 
Organisation typePublic or governmental 
Activity typeLanguage or Speech Technology provider 
Address 701 5th Ave; Suite 500 
Postal Code 98101 
City Seattle 
Country United States 
Phone + 206 777-3971
Fax + 206 701-0564
Email lailani.lee_(on)_mci.com 
Organisation URL http://www.mci.com 
Contact Center Services (CCS) are a broad, robust and scalable umbrella of solutions for all organizations serving customers via telephone, web, e-mail or instant messaging. There are several solutions available based on the customer's needs. CCS helps the business more efficiently manage their communications, enhance the customer experience, and reduce operational costs.

MCI's experience in CCS and the local-to-global-to-local network provide contact center organizations with solutions to streamline operations, eliminating the need for equipment investment and automating mundane tasks.

The suite of MCI Contact Center Services are broken into four categories:

Routing Services
Speech Services
IP Services
Professional Services
NameClient Executive Client Solutions Lailani Lee 
FunctionCustom Solutions 
DepartmentContact Center Solutions & Global Communications 
Phone+ 206 777-3971
Fax+ 206 701-0564
Update this profile Last update: 2005-06-17 20:49:23   Visits since 28-08-2008: 3575


Browse and Search the Directories of Language and Speech Technology (LST) Experts and Organisations
The Directories
Some statistics
Browse in alphabetical order Browse in alphabetical order (in frame) Browse by country Browse by ID number Add your profile Select directory to search Search directories for keywords and phrases (use ~ for space within keys; most word-initial regular expressions can be used; no slashes or backslashes)
Directory of Experts in LST browse browse browse browse add expert

Directory of LST R&D Organisations browse browse browse browse add organisation

Directory of Call and Contact Centers, now including translation and localisation browse browse browse browse


[print/pda] [no frame] [navigation table] [navigation frame]     Page generated 17-11-2015 by Steven Krauwer Disclaimer / Contact ELSNET