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Organisation profile: MCI
| [ ID = 3548 ] | MCI |
|---|---|
| Organisation name | MCI |
| Short name or acronym | MCI |
| Organisation type | Public or governmental |
| Activity type | Language or Speech Technology provider |
| Address | 701 5th Ave; Suite 500 |
| Postal Code | 98101 |
| City | Seattle |
| Country | United States |
| Phone | + 206 777-3971 |
| Fax | + 206 701-0564 |
| lailani.lee_(on)_mci.com | |
| Organisation URL | http://www.mci.com |
| Logo | Description |
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Contact Center Services (CCS) are a broad, robust and scalable umbrella of solutions for all organizations serving customers via telephone, web, e-mail or instant messaging. There are several solutions available based on the customer's needs. CCS helps the business more efficiently manage their communications, enhance the customer experience, and reduce operational costs. MCI's experience in CCS and the local-to-global-to-local network provide contact center organizations with solutions to streamline operations, eliminating the need for equipment investment and automating mundane tasks. The suite of MCI Contact Center Services are broken into four categories: Routing Services Speech Services IP Services Professional Services |
| Contact | |
| Name | Client Executive Client Solutions Lailani Lee |
| Function | Custom Solutions |
| Department | Contact Center Solutions & Global Communications |
| lailani.lee_(on)_mci.com | |
| Phone | + 206 777-3971 |
| Fax | + 206 701-0564 |
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Last update: 2005-06-17 20:49:23 [an error occurred while processing this directive] |