Organisation profile: MCI

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[ ID = 3548 ]	MCI
Organisation name	MCI
Short name or acronym	MCI
Organisation type	Public or governmental
Activity type	Language or Speech Technology provider
Address	701 5th Ave; Suite 500
Postal Code	98101
City	Seattle
Country	United States
Phone	+ 206 777-3971
Fax	+ 206 701-0564
Email	lailani.lee_(on)_mci.com
Organisation URL	http://www.mci.com
Logo	Description
	Contact Center Services (CCS) are a broad, robust and scalable umbrella of solutions for all organizations serving customers via telephone, web, e-mail or instant messaging. There are several solutions available based on the customer's needs. CCS helps the business more efficiently manage their communications, enhance the customer experience, and reduce operational costs. MCI's experience in CCS and the local-to-global-to-local network provide contact center organizations with solutions to streamline operations, eliminating the need for equipment investment and automating mundane tasks. The suite of MCI Contact Center Services are broken into four categories: Routing Services Speech Services IP Services Professional Services
	Contact
Name	Client Executive Client Solutions Lailani Lee
Function	Custom Solutions
Department	Contact Center Solutions & Global Communications
Email	lailani.lee_(on)_mci.com
Phone	+ 206 777-3971
Fax	+ 206 701-0564
Update this profile	Last update: 2005-06-17 20:49:23 #!/usr/bin/ksh # cntr.cgi -- # version 0 DOC=$DOCUMENT_ROOT$DOCUMENT_URI VSTART=28-08-2008 WRONGLOG=${DOCUMENT_ROOT}/cntr.txt echo Content-type:text/html echo case $DOC in *experts*) CDIR=${DOCUMENT_ROOT}/cntex ;; *orgs*) CDIR=${DOCUMENT_ROOT}/cntor ;; *) WRONG=yes ;; esac CFILE=${DOC##*/} case ${CFILE} in [0-9][0-9][0-9][0-9].html) WRONG=no ;; *) WRONG=yes ;; esac [ $WRONG = yes ] && { echo "$(date) $REMOTE_ADDR ${DOC}" >> $WRONGLOG exit } CCNT=${CDIR}/${CFILE%.html}.txt CLCK=${CDIR}/${CFILE%.html}.lck [ -s $CCNT ] && COUNT=$(head -1 $CCNT) COUNT=$(( ${COUNT:-0} + 1 )) [ -f $CLCK ] || { touch $CLCK echo $COUNT > $CCNT rm -f $CLCK } echo "  Visits since $VSTART: $COUNT"