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Expert profile: Shekar Shetty [ S ]

[ ID = 0462 ] Shekar Shetty [ S ] 
Name Shetty, S Shekar
Job Title Asst. Vice President 
Organisation ICICI Infotech Services Ltd 
Address Tower # 5, International Infotech Park, Vashi 
Postal Code 400705 
City Navi Mumbai 
Country India 
Phone + +91-22-791 2040
Fax
Mobile
Email shekars_(on)_infotech.icici.com [@ replaced for spam protection]
Organisation URL  
Personal URL  
Membership  
LanguagesEnglish
Specialism Callcenter:
ACDs
Call Center
Call Center Automation
Call Center Management
Call Center Metrics
Call Center Telephone Switching
CC-Audit
Computer Telephony Integration
Contact Center Optimisation
Contact Center Strategy
Contact Centre Management
Customer Relationship Management Services
Customer Satisfaction in the Call Center
e-Support
Interactive Voice Response (IVR)
Internet Enabled Support
KPI and ACD stats 
PhotographDescription or CV
Description: A professional with 12 years experience in the industry.


Update your profile Last update: 2002-04-05 12:00:00   Visits since 28-08-2008: 2699

 

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