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Expert profile: Shekar Shetty [ S ]
| [ ID = 0462 ] | Shekar Shetty [ S ] |
|---|---|
| Name | Shetty, S Shekar |
| Job Title | Asst. Vice President |
| Organisation | ICICI Infotech Services Ltd |
| Address | Tower # 5, International Infotech Park, Vashi |
| Postal Code | 400705 |
| City | Navi Mumbai |
| Country | India |
| Phone | + +91-22-791 2040 |
| Fax | + |
| Mobile | + |
| shekars_(on)_infotech.icici.com [@ replaced for spam protection] | |
| Organisation URL | |
| Personal URL | |
| Membership | |
| Languages | English |
| Specialism | Callcenter:
ACDs Call Center Call Center Automation Call Center Management Call Center Metrics Call Center Telephone Switching CC-Audit Computer Telephony Integration Contact Center Optimisation Contact Center Strategy Contact Centre Management Customer Relationship Management Services Customer Satisfaction in the Call Center e-Support Interactive Voice Response (IVR) Internet Enabled Support KPI and ACD stats |
| Photograph | Description or CV |
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Description: A professional with 12 years experience in the industry. |
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Last update: 2002-04-05 12:00:00 Visits since 28-08-2008: 2294 |