Expert profile: Shekar Shetty [ S ]

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[ ID = 0462 ] Shekar Shetty [ S ] 
Name Shetty, S Shekar
Job Title Asst. Vice President 
Organisation ICICI Infotech Services Ltd 
Address Tower # 5, International Infotech Park, Vashi 
Postal Code 400705 
City Navi Mumbai 
Country India 
Phone + +91-22-791 2040
Email shekars_(on)_infotech.icici.com [@ replaced for spam protection]
Organisation URL  
Personal URL  
Specialism Callcenter:
Call Center
Call Center Automation
Call Center Management
Call Center Metrics
Call Center Telephone Switching
Computer Telephony Integration
Contact Center Optimisation
Contact Center Strategy
Contact Centre Management
Customer Relationship Management Services
Customer Satisfaction in the Call Center
Interactive Voice Response (IVR)
Internet Enabled Support
KPI and ACD stats 
PhotographDescription or CV

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