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Expert profile: Mr David Williams |
| [ ID = 2494 ] | Mr David Williams |
|---|---|
| Name | Williams, Mr David |
| Job Title | Call Center Marketing Manager |
| Organisation | Executive Boutique Call Center |
| Address | 12 Flr Skyrise 2 Building IT Park Lahug |
| Postal Code | 6000 |
| City | Cebu City |
| Country | Philippines |
| Phone | +1 888-700-9555 |
| Fax | + |
| Mobile | + |
| williamsdavid304_(on)_gmail.com [@ replaced for spam protection] | |
| Organisation URL | http://ebcallcenter.com/index.php |
| Personal URL | |
| Membership | |
| Languages | English |
| Specialism | I manage the daily running of the call center. I demonstrate sound management of fiscal policies to achieve profitable goals in a profit centered environment; Implements operating systems, procedures and policies inside the site that includes its implementation, development, and improvement in order to achieve overall goals of the business.
I used to monitor random calls to improve quality, minimize errors and track operative performance. Liaise with supervisors, team leaders, operatives and third parties to gather information and resolve issues; Provides leadership and management to the associates. |
| Photograph | Description or CV |
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Last update: 2013-10-30 05:34:29 [an error occurred while processing this directive] |