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Expert profile: Mr David Williams
| [ ID = 2494 ] |
Mr David Williams |
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| Name |
Williams, Mr David |
| Job Title | Call Center Marketing Manager |
| Organisation |
Executive Boutique Call Center |
| Address | 12 Flr Skyrise 2 Building IT Park Lahug |
| Postal Code | 6000 |
| City | Cebu City |
| Country | Philippines |
| Phone | +1 888-700-9555 |
| Fax | + |
| Mobile | + |
| Email |
williamsdavid304_(on)_gmail.com
[@ replaced for spam protection] |
| Organisation URL |
http://ebcallcenter.com/index.php |
| Personal URL |
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| Membership |
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| Languages | English |
| Specialism |
I manage the daily running of the call center. I demonstrate sound management of fiscal policies to achieve profitable goals in a profit centered environment; Implements operating systems, procedures and policies inside the site that includes its implementation, development, and improvement in order to achieve overall goals of the business.
I used to monitor random calls to improve quality, minimize errors and track operative performance. Liaise with supervisors, team leaders, operatives and third parties to gather information and resolve issues; Provides leadership and management to the associates. |
| Photograph | Description or CV |
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Last update: 2013-10-30 05:34:29
#!/usr/bin/ksh
# cntr.cgi --
# version 0
DOC=$DOCUMENT_ROOT$DOCUMENT_URI
VSTART=28-08-2008
WRONGLOG=${DOCUMENT_ROOT}/cntr.txt
echo Content-type:text/html
echo
case $DOC in
*experts*) CDIR=${DOCUMENT_ROOT}/cntex ;;
*orgs*) CDIR=${DOCUMENT_ROOT}/cntor ;;
*) WRONG=yes ;;
esac
CFILE=${DOC##*/}
case ${CFILE} in
[0-9][0-9][0-9][0-9].html) WRONG=no ;;
*) WRONG=yes ;;
esac
[ $WRONG = yes ] &&
{ echo "$(date) $REMOTE_ADDR ${DOC}" >> $WRONGLOG
exit
}
CCNT=${CDIR}/${CFILE%.html}.txt
CLCK=${CDIR}/${CFILE%.html}.lck
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COUNT=$(( ${COUNT:-0} + 1 ))
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{ touch $CLCK
echo $COUNT > $CCNT
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echo " Visits since $VSTART: $COUNT"
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