Organisation profile: Portage Communications, Inc.

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[ ID = 0132 ] Portage Communications, Inc. 
Organisation namePortage Communications, Inc. 
Short name or acronymPortage Communications, Inc. 
Organisation typeCompany 
Activity typeCall centers 
Address 49206 SE Middle Fork Road 
Postal Code 98045 
City North Bend, WA 
Country United States 
Phone + +1 425 888 5320
Fax + +1 425 888 6475
Email info_(on)_portagecommunications.com 
Organisation URL http://www.portagecommunications.com 
Portage Communications offers workforce management
products. Their two Windows-based software tools are for modeling and
predicting the operations of an inbound call center. Call Center
Designer is for planning the number of people and inbound trunk lines
needed for any call volume and desired level of service. SimACD tests
and tries out different numbers of agents and trunks in a computer
simulated automatic call distributor (ACD) before actually
implementing them in your call center.
Update this profile Last update: 2002-04-10 12:32:58 [an error occurred while processing this directive]


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