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Organisation profile: Society of Consumer Affairs Professionals in Business
| [ ID = 1375 ] | Society of Consumer Affairs Professionals in Business |
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| Organisation name | Society of Consumer Affairs Professionals in Business |
| Short name or acronym | Society of Consumer Affairs Professionals in Business |
| Organisation type | Center |
| Activity type | Call centers |
| Address | 801 North Fairfax Street, Suite 404 |
| Postal Code | 22314 |
| City | Alexandria, VA |
| Country | United States |
| Phone | + +1 703 519 3700 |
| Fax | + +1 703 549 4886 |
| socap_(on)_socap.org | |
| Organisation URL | http://www.socap.org |
| Logo | Description |
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SOCAP celebrated its 25th anniversary in 1998. Membership is open to all professionals who are in some way responsible for creating and maintaining customer loyalty: vice presidents, directors, managers, and supervisors with responsibilities for consumer affairs, customer service, customer relationship management, inbound call centers, market research, information systems integration, sales and marketing, database management, new business development and operations. As customer-driven management techniques expand in popularity, and the emphasis on retaining customers becomes more critical to business success, SOCAP provides the tools needed for corporations to reach their goal of maximum customer loyalty, excellent customer service and value-added innovations. |
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