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[ ID = 2406 ] | Adante |
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Organisation name | Adante |
Short name or acronym | Adante |
Organisation type | Company |
Activity type | Call centers |
Address | 2141 Palomar Airport RoadSuite 200 |
Postal Code | 92009 |
City | Carlsbad, CA |
Country | United States |
Phone | + +1 760 431 6400 |
Fax | + +1 888 827 5557 (US only) |
Organisation URL | http:// |
Logo | Description |
Adante, which is essentially "ACD e-mail". Call center agents use their web browser to connect to an Adante server (Win 95 or NT) which then gets them the "next e-mail in queue". It gives you all the same kinds of routing criteria for e-mail that you get with a voice-based ACD, including behind-the-scenes integration with customer information. | |
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Phone | + |
Fax | + |
Update this profile | Last update: 2002-04-10 12:32:58 [an error occurred while processing this directive] |