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Organisation profile: Adante
| [ ID = 2406 ] | Adante |
|---|---|
| Organisation name | Adante |
| Short name or acronym | Adante |
| Organisation type | Company |
| Activity type | Call centers |
| Address | 2141 Palomar Airport RoadSuite 200 |
| Postal Code | 92009 |
| City | Carlsbad, CA |
| Country | United States |
| Phone | + +1 760 431 6400 |
| Fax | + +1 888 827 5557 (US only) |
| Organisation URL | http:// |
| Logo | Description |
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Adante, which is essentially "ACD e-mail". Call center agents use their web browser to connect to an Adante server (Win 95 or NT) which then gets them the "next e-mail in queue". It gives you all the same kinds of routing criteria for e-mail that you get with a voice-based ACD, including behind-the-scenes integration with customer information. |
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| Phone | + |
| Fax | + |
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Last update: 2002-04-10 12:32:58 Visits since 28-08-2008: 3502 |