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Organisation profile: Intellisystems
| [ ID = 2637 ] | Intellisystems |
|---|---|
| Organisation name | Intellisystems |
| Short name or acronym | Intellisystems |
| Organisation type | Company |
| Activity type | Call centers |
| Address | 6490 S. McCarran Blvd.Suite 33 |
| Postal Code | 89509 |
| City | Reno, NV |
| Country | United States |
| Phone | + +1 702 828-2803 |
| Fax | + +1 702 828-2828 |
| Organisation URL | http:// |
| Logo | Description |
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Intellisystems markets an interactive expert system that provides self-support on the phone and on the Web. The IntelliSystem guides callers through a series of diagnostic questions and delivers trouble-shooting, much like a human expert. Self-support with the IntelliSystem helps callers find their own answers, reducing the numberof issues to be resolved by live agents. This technology is being used successfully to deflect calls from live support at Intuit, Netscape, Gateway 2000, Broderbund, Iomega, and Adaptec. |
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| Phone | + |
| Fax | + |
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Last update: 2002-04-10 12:32:58 #!/usr/bin/ksh # cntr.cgi -- # version 0 DOC=$DOCUMENT_ROOT$DOCUMENT_URI VSTART=28-08-2008 WRONGLOG=${DOCUMENT_ROOT}/cntr.txt echo Content-type:text/html echo case $DOC in *experts*) CDIR=${DOCUMENT_ROOT}/cntex ;; *orgs*) CDIR=${DOCUMENT_ROOT}/cntor ;; *) WRONG=yes ;; esac CFILE=${DOC##*/} case ${CFILE} in [0-9][0-9][0-9][0-9].html) WRONG=no ;; *) WRONG=yes ;; esac [ $WRONG = yes ] && { echo "$(date) $REMOTE_ADDR ${DOC}" >> $WRONGLOG exit } CCNT=${CDIR}/${CFILE%.html}.txt CLCK=${CDIR}/${CFILE%.html}.lck [ -s $CCNT ] && COUNT=$(head -1 $CCNT) COUNT=$(( ${COUNT:-0} + 1 )) [ -f $CLCK ] || { touch $CLCK echo $COUNT > $CCNT rm -f $CLCK } echo " Visits since $VSTART: $COUNT" |