Organisation profile: Intellisystems

[ ID = 2637 ] Intellisystems 
Organisation nameIntellisystems 
Short name or acronymIntellisystems 
Organisation typeCompany 
Activity typeCall centers 
Address 6490 S. McCarran Blvd.Suite 33 
Postal Code 89509 
City Reno, NV 
Country United States 
Phone + +1 702 828-2803
Fax + +1 702 828-2828
Organisation URL http:// 
Intellisystems markets an interactive expert system that
provides self-support on the phone and on the Web. The IntelliSystem
guides callers through a series of diagnostic questions and delivers
trouble-shooting, much like a human expert. Self-support with the
IntelliSystem helps callers find their own answers, reducing the
numberof issues to be resolved by live agents. This technology is
being used successfully to deflect calls from live support at Intuit,
Netscape, Gateway 2000, Broderbund, Iomega, and Adaptec.
Update this profile Last update: 2002-04-10 12:32:58 [an error occurred while processing this directive]


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