elsnet

Organisation profile: CallServ Corporation
ELSNET is the European Network in Human Language Technologies (http://www.elsnet.org)
This page is http://www.elsnet.org/orgs/3556.html
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[ ID = 3556 ] Call Serv 
Organisation nameCallServ Corporation 
Short name or acronymCall Serv 
Organisation typeOther 
Activity typeCall center with specific expertise in Language or Speech Technology 
Address 14th flr. Center Point Building, J. Vargas Ave., 
Postal Code 1605 
City Pasig City 
Country Philippines 
Phone +63 02-687-6461
Fax +63 02-687-6461 loc 120
Email info_(on)_callserv.us 
Organisation URL http://www.callserv.us 
LogoDescription 
Inbound
 

 1. Customer Relations Management
 2. Campaign Management
 3. Technical Support / Help Desk
 4. Call Overflow / After Office Hour’s Support
 5. Order-Taking
 6. Inquiries
 7. Reservations / Booking
 8. Telephone Polls
 9. Message Transcription
 10. Telemarketing
 11. Live help desk support
 12. E-mail
 13. Live chat
 14. 24X7 browsing assistance
 15. Applicant/application scre

Outbound
 

 1. Telemarketing
 2. Campaign Management
 3. Telephone Surveys
 4. Customer Retention / Loyalty Programs
 5. Billing Reminders
 6. Email Support
 7. Cold calling
 8. Appointment setting
 9. Quality assurance service
 10. Back office work
 11. up-sell
 12. cross-sell
 13. Customer Win-Back / Donor Reactivation
 14. Fundraising and Non-Profit
 15. Lead Generation / Qualification
 16. Direct Mail Follow-Up
 17. Program Testing
  Contact
Name SAZZAD KHAN  
FunctionCEO 
Department 
Emailvoipguru_(on)_gmail.com 
Phone+ 
Fax+ 
Update this profile Last update: 2005-07-15 13:21:17 #!/usr/bin/ksh # cntr.cgi -- # version 0 DOC=$DOCUMENT_ROOT$DOCUMENT_URI VSTART=28-08-2008 WRONGLOG=${DOCUMENT_ROOT}/cntr.txt echo Content-type:text/html echo case $DOC in *experts*) CDIR=${DOCUMENT_ROOT}/cntex ;; *orgs*) CDIR=${DOCUMENT_ROOT}/cntor ;; *) WRONG=yes ;; esac CFILE=${DOC##*/} case ${CFILE} in [0-9][0-9][0-9][0-9].html) WRONG=no ;; *) WRONG=yes ;; esac [ $WRONG = yes ] && { echo "$(date) $REMOTE_ADDR ${DOC}" >> $WRONGLOG exit } CCNT=${CDIR}/${CFILE%.html}.txt CLCK=${CDIR}/${CFILE%.html}.lck [ -s $CCNT ] && COUNT=$(head -1 $CCNT) COUNT=$(( ${COUNT:-0} + 1 )) [ -f $CLCK ] || { touch $CLCK echo $COUNT > $CCNT rm -f $CLCK } echo "  Visits since $VSTART: $COUNT"

 

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