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Organisation profile: CallServ Corporation
| [ ID = 3556 ] | Call Serv |
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| Organisation name | CallServ Corporation |
| Short name or acronym | Call Serv |
| Organisation type | Other |
| Activity type | Call center with specific expertise in Language or Speech Technology |
| Address | 14th flr. Center Point Building, J. Vargas Ave., |
| Postal Code | 1605 |
| City | Pasig City |
| Country | Philippines |
| Phone | +63 02-687-6461 |
| Fax | +63 02-687-6461 loc 120 |
| Email | info_(on)_callserv.us |
| Organisation URL | http://www.callserv.us |
| Logo | Description |
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Inbound
1. Customer Relations Management
2. Campaign Management
3. Technical Support / Help Desk
4. Call Overflow / After Office Hour’s Support
5. Order-Taking
6. Inquiries
7. Reservations / Booking
8. Telephone Polls
9. Message Transcription
10. Telemarketing
11. Live help desk support
12. E-mail
13. Live chat
14. 24X7 browsing assistance
15. Applicant/application scre
Outbound
1. Telemarketing
2. Campaign Management
3. Telephone Surveys
4. Customer Retention / Loyalty Programs
5. Billing Reminders
6. Email Support
7. Cold calling
8. Appointment setting
9. Quality assurance service
10. Back office work
11. up-sell
12. cross-sell
13. Customer Win-Back / Donor Reactivation
14. Fundraising and Non-Profit
15. Lead Generation / Qualification
16. Direct Mail Follow-Up
17. Program Testing
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| Contact |
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| Name | SAZZAD KHAN |
| Function | CEO |
| Department | |
| Email | voipguru_(on)_gmail.com |
| Phone | + |
| Fax | + |
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Last update: 2005-07-15 13:21:17
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