Expert profile: Dr. Daryle Gardner-Bonneau

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   Curriculum Vitae

                        Daryle Jean Gardner-Bonneau

   Birthdate: December 25, 1953 
   Place of Birth: N. Charleroi, Pennsylvania 

   Address:

       2264 Quincy Avenue
       Portage, MI 49024-4806
       Phone: 269-329-1951
       FAX: 269-324-4163
       e-mail: JDNBonneau@cs.com

   Education:

   M.S. - The Ohio State University, Department of Industrial and Systems
   Engineering, 1989; human factors engineering

   Ph.D. - The Ohio State University, Department of Psychology, 1983;
   human performance

   M.A. - The Ohio State University, Department of Music, 1980; brass
   pedagogy

   M.A. - The Ohio State University, Department of Psychology, 1976;
   experimental psychology

   B.A. - Morehead State University (KY), 1975; Music/Psychology

   Current Positions:

   Principal, Bonneau and Associates - human factors engineering
   consultants - areas of specialization: speech technology dialogue
   design and and systems/application usability evaluations; medical
   systems (hardware and software) user interface design and evaluation;
   user interface design standards and guidelines; technical writing and
   editing - May, 1999 - present
   
   Editor, International Journal of Speech Technology, December, 1998 -
   present

   Adjunct Associate Professor - Western Michigan University, Physician
   Assistant Program - teach summer course in research methods and
   evidence-based medicine for Western Michigan University and serve as
   research coordinator for graduate student research projects

   National Treasurer, Sigma Alpha Iota International Music Fraternity

   Selected Speech Technology-Related Publications:

   Reed, P. S., Gardner-Bonneau, D. J., and Isensee, S. (2003, in press). Software 
   accessibility standards and guidelines: Progress, current status, and future
   developments. To appear in the November issue of Univeral Access and the 
   Information Society.

   Gardner-Bonneau, D. J. (2001) Meeting the needs of older
   adults in speech application design. Proceedings of
   the Applied Voice Input/Output Society Conference 2001 (pp. 103-111). San Jose, CA:
   AVIOS.

   Gardner-Bonneau, D. J., Knibbe, J., Rado, J., and Lancaster, J.
   (1999). First-time user experience with PC dictation software: Limited
   case studies. Proceedings of the AVIOS Speech Developer's Conference &
   Expo '99 (pp. 143-150). San Jose, CA: American Voice Input/Output
   Society.

   Gardner-Bonneau, D. J., Ed. (1999). Human factors and voice
   interactive systems. Boston, MA: Kluwer Academic Publishers.

   Gardner-Bonneau, D. J., Delogu, C., Green, C. A., Laux, L. F.,
   Volaitis, L. E., and Lindeman, M. J. (1998). Interactive voice
   response systems as automated speech recognition comes of age.
   Proceedings of the Human Factors and Ergonomics Society 42nd Annual
   Meeting (pp. 444-447). Santa Monica, CA: Human Factors and Ergonomics
   Society.

   Gardner-Bonneau, D. J. (1993). Developing successful scripts for IVR
   applications - Human factors runs through it. Proceedings of AVIOS
   '93: Voice I/O Systems Applications Conference (pp. 133-137). San
   Jose, CA: American Voice Input/Output Society.

   Gardner-Bonneau, D. J. (1992, October). Human factors problems in
   interactive voice response (IVR) applications: Do we need a
   guideline/standard? Proceedings of the Human Factors Society 36th
   Annual Meeting (pp. 222-226). Santa Monica, CA: Human Factors Society.

   Gardner-Bonneau, D. J. (1992, July). Human factors in interactive
   voice response applications: "Common sense" is an uncommon commodity.
   Journal of the American Voice Input/Output Society, 1-12.

   Wiley, J. L., and Gardner-Bonneau, D. J. (1991, September).
   Human-computer interface considerations in the design of the Monitor
   and Control Software (MCS). Proceedings of the 36th Annual Air Traffic
   Control Association Fall Conference, 362-368.

   Gardner-Bonneau, D. J., Bonneau, J., Ahlstrom, B., and Hedin, C.-E.
   (1990, September). Voice Recognition Technology Potential for a
   Complex Map Display System (Report No. C 50080-5.2). Sundbyborg,
   Sweden: National Defense Research Establishment.

   Gardner-Bonneau, D. J., and Bonneau, J. R. (1988, July). Developing a
   voice application from scratch: A tale from the trenches. Journal of
   the American Voice Input/Output Society, 5, 45-71.

   Gardner-Bonneau, D. J. (1988). Voice Technology Research in Sweden and
   Voice Technology Applications in the U. S. - Existing and Potential
   (Rep. No. FOA 88-129/5). Linkoping, Sweden: Swedish National Defense
   Research Institute, Man and Information Systems Division.

   Gardner-Bonneau, D. J. (1987, December). A Brief Introduction to Voice
   Technology and Its Applications (Rep. No C 50055-5.2). Linkoping,
   Sweden: Swedish National Defense Research Institute, Man and
   Information Systems Division.

   Gardner-Bonneau, D. J., Bonneau, J. R., and Ahlstrom, B. M. (1987,
   October). Voice recognition technology potential for a complex map
   query system. Proceedings of the 31st Annual Meeting of the Human
   Factors Society (pp. 956-960). Santa Monica, CA: Human Factors
   Society.

   Gardner-Bonneau, D. J., Bonneau, J. R., and Ahlstrom, B. M. (1987,
   October). A comparison of Mutschler and Wickens models: Voice input in
   a map query system. Proceedings of AVIOS '87: Voice I/O Systems
   Applications Conference (pp. 123-129). San Jose, CA: American Voice
   Input/Output Society.

   Gardner-Bonneau, D. J. (1987, October). Voice technology research in
   Sweden. Proceedings of AVIOS '87: Voice I/O Systems Application
   Conference (pp. 197-203). San Jose, CA: American Voice Input/Output
   Society.

   Gardner, D. J., Barrett, B., Bonneau, J. R., Doucet, K., VanderWeyden,
   P., and Dresel, K. M. (1986, October). Recognition of compressed,
   synthesized speech in noisy environments. Proceedings of the 30th
   Annual Meeting of the Human Factors Society (pp. 927-930). Santa
   Monica, CA: Human Factors Society.

   Gardner, D. J., DeFruiter, D., Keith, M., Kline, M., Dresel, K. M.,
   and Knapp, R. (1985, October). Automated speech recognition as a
   function of formal speech training and passage of time between
   training and testing. Proceedings of the 29th Annual Meeting of the
   Human Factors Society (pp. 937-941). Santa Monica, CA: Human Factors
   Society.

   Other Presentations:

   Gardner-Bonneau, D. J. (2003, December). Ergonomic requirements for people with 
   special needs – Standards efforts related to information technologies access. Poster
   to be presented at the International Conference on Aging and Disabilities (ICADI),      
   Washington, DC, December 4-6.

   Gardner-Bonneau, D. J. (2000, June). User interface design of voice
   mail and IVR systems for users with disabilities. Presentation at a
   two-day conference entitled "Accessible Voice Systems and Services:
   TTY and Other Accessibility Issues with Voice Mail and Audiotext,"
   held at Gallaudet University, June 6-7.

   Gardner-Bonneau, D. J. (1998, September). Standards Efforts of the
   HFES-200 Committee. Paper presented to the Telephone Speech Standards
   Committee in conjunction with the 1998 Conference of the American
   Voice Input/Output Society (AVIOS), San Jose, CA, September 14, 1998.

   Gardner-Bonneau, D., Gosbee. J., Ritchie, E., Barr, C., and Stahlhut,
   R. (1996). Human Factors Issues in the Design and Evaluation of an IVR
   Application for Mental Disorder Screening. Poster presentation at the
   Human Factors and Ergonomics Society 40th Annual Meeting,
   Philadelphia, PA, September 6, 1996.

   Gardner, D. J., Aprill, A., DeFruiter, D., Keith, M., Dresel, K. M.,
   and Knapp, R. (1985, May). Aerospace Vocabulary Recognition as a
   Function of Degree of Speech Compression, Pitch Adjustment and Gender
   of Speaker. Paper presented at the 57th Annual Meeting of the
   Midwestern Psychological Association, Chicago, IL.

   Dresel, M., Knapp, R., and Gardner, D. J. (1985, April). Speech
   Compression as a Potential Aid to Automated Voice Warnings in the
   Cockpit. Paper presented at the National Aerospace and Electronics
   Conference (NAECON), Dayton, OH.

   Doctoral Dissertation:

   Gardner, D. J. (1983). Perceiving and counting sounds: The roles of
   pitch distance, rhythm and grouping. Columbus, OH: The Ohio State
   University, Department of Psychology.

   Master's Theses:

   Gardner-Bonneau, D. J. (1989). A human factors evaluation of Words
   Strategy, an augmentative communication system. Columbus, OH: The Ohio
   State University, Department of Industrial and Systems Engineering.

   Maser, D. J. (1976). Auditory stream segregation: An explanation in
   terms of a new theory of perception, attention and memory. Columbus,
   OH: The Ohio State University, Department of Psychology.

   Other Professional Activities:

   o Editor, International Journal of Speech Technology, January, 1998 -
   present; Member of the Editorial Board, 1995 - January, 1999
   
   o Standards Activities – Member, U.S. TAG to ISO TC 159 (Ergonomics),
   Member, ISO TC 159, SC4, WG5 (Software ergonomics),  and Member, ISO TC 159 
   Ad  Hoc Committee on Ergonomic Requirements for People with Special Needs – 
   2002-present; Association for the Advancement of Medical Instrumentation (AAMI)      
   Human Engineering Committee – 1998-present 
  
   o Consultant to the Alliance for Telecommunications Industry Solutions (ATIS) 
    Interactive Voice Response (IVR) Forum – 2000-present

   o National Treasurer, Sigma Alpha Iota International Music Fraternity, 2002-present

   o Subcommittee Chair for Interactive Voice Response section of the ANSI/HFES 200
   standard on human-computer interaction - 1996-present

   o Committee Member, Human Factors and Ergonomics Society
   Human-Computer Interaction Standards Committee (HFES-200),
   1993-present; Committee Secretary, 1995-present

   o Secretary and Member of the Executive Board, American Voice
   Input/Output Society, 1990-2002; ex officio Member of the Board –
   2002-present

   o Consultant, Ameritech; script review for an interactive voice
   response (IVR) application - November, 1995

   o Consultant, IBM; interactive voice response (IVR) system script
   review, February, 1995

   o Consultant, IBM/NYNEX - review of an interactive voice response
   (IVR) system script - October, 1993

   o Consultant, Bell Canada; script review for an interactive voice
   response (IVR) application - Summer, 1992

   o Consultant, Northeast Utilities; script review for an IVR
   application - Spring, 1992

   o Tutorial Presentation on Voice Processing Applications at The
   American Voice Input/Output Society Conferences in Atlanta, GA,
   September 23, 1991 and Bethesda, MD, September 24, 1990

   o Consultant, Southern New England Telephone - Human factors script
   evaluations for IVR applications, June, 1991-November, 1993

   o Editor, American Voice I/O Society Newsletter, October, 1989
   -October 1992

   o Vice-President and Member of the Executive Board, American Voice
   Input/Output Society, 1988-1990

   Memberships in Professional and Honorary Societies:

   Human Factors and Ergonomics Society (HFES, formerly, the Human
   Factors Society)

   Applied Voice Input/Output Society (AVIOS)

   Association for the Advancement of Medical Instrumentation (AAMI)

   Sigma Xi - Scientific Research Society

   Sigma Alpha Iota International Music Fraternity

   Phi Kappa Phi - Academic Honorary