Logical Softwares logicalCTISuite features productive call
center desktop applications, CTI developer tools and utilities and CTI
server applications. logicalCTISuite focuses on creating full
voice/data convergence for the call center featuring a softphone
screen pop that enhances customer service and agent productivity.
Built on an open framework and industry programming standards
logicalCTISuite is compatible with leading telecommunications hardware
systems, including Genesys and Nortel TAPI Symposium CTI engines.