The potential of Contact+ Voice over IP telephone, integrateable with Sysman
CRM Contact Pro and Vision Desk software, is much more powerful than those of a
common IP switch. Contact+ is the turnkey solution for Telemarketing
operations, Help Desks and, in general, for integrating key in-company Business
Intelligence communications channels.
Dynamic management of local and remote operators with any number of land or
mobile lines, and a powerful Linux platform Voice over IP processor providing
top performance and cost-effectiveness: these are only some of the benefits
which make Contact+ the ideal solution for all businesses who are looking for
ways to drastically cut telephone service and infrastructure costs.
Nowadays, creating a high quality service VoIP telephone network means ensuring
a great competitive edge. Low costs, state-of-theart functions for managing
high call traffic volumes, possibility of delocalizing operators: it is no
secret that Contact+ telephone processors are a unique opportunity for winning
over even your most qualified competitors. Contact+ integrates all the
nextgeneration functionality of a PBX, including IVR, ACD, CDR, LCR, Voicemail,
unified messages, teleconferencing, full multi-site call
plans, differentiated called methods, and automatic call routing to the lowest
cost IP telephone providers (with dynamic Dial Plan, according to the uploaded
price lists and fees).
The Contact+ platforms can manage up to 120 calls at any given time. You can
integrate the cutting-edge functions offered by Sysmans Telemarketing and
Help Desk platforms (Contact Pro and Vision Desk) in your infrastructure to
automate calling and answering, in addition to providing centralised management
of all contact information.
Furthermore, the ProDialer module can automatically generate a vast number of
calls per second (taking the numbers from the Contact Pro Campaign Manager,
from an external database or from specifically created customised lists),
passing only personally answered calls through to the operator. The system
recognizes busy tones, answering machines and automatic answering services and
can therefore optimize your Outbound Telemarketing campaigns.
Contact+ platforms are the ideal, cost-effective solutions for managing high
call volumes on Voice Over IP and traditional lines, with a number of
state-of-the-art functions which you simply just cannot get from other systems.