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We have perfect balance of quality with quantity
We call ourselves Q 2 Serves Which means quality with quantity. Q 2 serves was
launched in 2005 with a vision to achieve worldwide leadership in the sphere of
IT and IT enabled services, we are focused on technological innovations as much
as proving true to the client expectations on the current projects.
Q 2 serves is a company where you will find highly competent people along with
innovative technology together to provide you the best call centre services,
Back office services and Offshore BPO services in the industry.
Why you should hire us?
It's not just a question; it is our philosophy and the cornerstone of
everything we do. Since beginning our focus has been to continually find new
and better ways to help our clients "make profitable connections with their
customers". Whether by traditional telephone based contact, live chats, web
collaborations or emails, we make the most of every contact we make. You will
find our staff reliable, responsive and innovative. Our turnover is low and our
morale is high. A difference you and your customers will appreciate.
In 2005, Q 2 Serves launched a unique call centre services model which was
enthusiastically accepted by clients. In result Today - as a call centre, we
have grown with thousands of clients in our network and we continue to lead the
industry.
Our Commitment as a Service Provider
Inbound call centre services, Outbound call centre services, Back office
services and Web services are the four pillars of our company. We have
expertise in providing services like Inbound call handling, Customer Support,
Appointment setting, Lead generation, Telesales, Telephone surveys, Order
taking, and Telephone answering service.
You will always receive a prompt response to an email inquiry.
You will always receive a prompt call back if you leave a message.
You will never get the corporate “run around”.
We do what we say. That means on time and on budget.
100% Operational Transparency.
100% Recordings.
State-of-the-Art Technology.
Very Professional and well-equipped associates.
Specialized Quality Monitoring System.
Real Time Reporting.
High Quality, Excellent Customer Service.
Our business value is enhancing the overall client’s experience as well as
sales conversions across all facets of customer lifecycle management. We
believe in treating client’s business as our own in line and work towards
our motto “service before profits” which reflects our mission
statement “we put your customers first”.
Our BPO Principle:
Our Customers, employees, investors and suppliers are our partners. Q 2 Serves
will create and maintain outstanding partner relationships by :
Ensuring partner's benefit financially through our success.
Delivering on all promises to our partners.
Maintaining honest and open communication.
Telemarketing Services Industry Leader
Staying abreast with all the current technologies.
Constantly monitoring industrial trends.
Maintaining a base of contacts that lets us create an ideal solution for any
situation.
Perfecting our ability to size up an opportunity for any client, large or small.
Offering the fastest turnaround possible: less than 24 hours with a benchmark
of 10 minutes.
We provide you best course of action, for your telemarketing / telesales needs.
We provide high level of satisfactions to our customers and our sole target or
say goal is, to increase the rate of Return on Investment (ROI) of your
organization.
Contact us today for your Call centre, Customer Support, Market Research & Web
Development / SEO needs. Call us, Email us at info@q2serves.co.uk or Fill up
our Request for proposal form, we will get back to you in no time.
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