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Outsource ACE is a Real time Contact Center with real time reporting, 100% Call
recordings, dedicated Quality Team & all these at the most competitive rates.
We provide solutions to Large, Medium & Small Enterprises.
In today's business environment, the only constant is change. Our
flexibility helps us, and our clients, be on the cutting edge. We understand
that business requires change and working with an outsourcing vendor is a
paradigm change for many organizations. We therefore work with our clients to
make changes as seamless as possible.
OutsourceACE in ITES industry currently are at the threshold of synergizing our
"business-operations" in the serviced business verticals and are committed to
continue our focused approach of enhancing all aspects of service quality to
ensure your continued patronage.
We offer business process outsourcing solutions to our global clients by
leveraging process, domain and people management expertise. At Outsource ACE we
have built our organization around managing risk for our clients through a
scalable, cost-effective and predictable delivery platform.
Our Competitive Approach
• Flexibility as an organization to become a virtual extension to Client.
• An understanding to the dynamics of third party business deals.
• Cost dynamic passed to re invest in your core competency.
• Bringing in a value proposition that has no set up costs.
• Round the clock round the globe multi media contact center services.
• Minimizes business disruption.
• Reduced TAT'S.
• Smooth and seamless transition of your business.
• Milestone driven.
• Project management, mapping and re-engineering along with reviews and
sign-offs.
• The best of breed metrics driven processes ensuring quality excellence.
• Accommodates iterative, phased rollouts.
• Institutionalized processes and methodologies governed by ISO 9001:2008
and Six Sigma quality guidelines.
• Every single transaction contributes contentment to your end customers.
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