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| [ ID = 0881 ] | Col JAS Diaz |
|---|---|
| Name | Diaz, Col JAS |
| Job Title | Director |
| Organisation | Mainstay Teleservices (P) Ltd |
| Address | 779, 10th Main, 8th Cross, Indiranagar-II |
| Postal Code | 560038 |
| City | Bangalore |
| Country | India |
| Phone | + 91806783831 |
| Fax | + 91806786752 |
| Mobile | + |
| savioni_(on)_vsnl.com [@ replaced for spam protection] | |
| Organisation URL | http://www.mainstaycrm.com |
| Personal URL | |
| Membership | |
| Languages | English |
| Specialism | Callcenter:
ACDs Call Center Call Center Automation Call Center Management Call Center Metrics Call Center Predictive Dialing Platforms Call center simulation Call Center Telephone Switching CC-Audit Chief Technical Consultant Computer Telephony Integration Contact Center Builds Contact Center Optimisation Contact Center Strategy Contact Centre Management contact centre recording and analysis software CTI (selection and application design) Customer Care Customer Care Process Customer Relationship Management Services Customer Satisfaction in the Call Center Interactive Voice Response (IVR) Internet Enabled Support KPI and ACD stats Large and Small Projects Undertaken Managing Contact Center Web Enablement Service Level Agreements (SLAs) Technology Implementation Telecommunications Telemarketing VoIP Speechtechnology: Telephony Text Generation Text-to-Speech VoIP |
| Photograph | Description or CV |
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Last update: 2003-02-11 10:03:42 [an error occurred while processing this directive] |