Smallwonder Softworks, Inc. (SSI) develops PC based
computer telephony software for call centers. The latest version
Xchange, based on Windows NT® servers with Windows 98® at the agent
desktop, offers intelligent predictive dialing, inbound call
processing, conference calling, blended agents, digital recording and
playback, expansive scripting, and data management. XChange utilizes
FoxPro compatible data formats and provides complete list management,
reporting, and full SQL functionality for custom reports and queries.